Laboratoires Activa – Data protection and Cookies

Since 25 May 2018, the General Data Protection Regulation (GDPR) updates the regulations around the use of your personal data. Some changes have been made to our privacy policy below, in order to comply with the GDPR.

We aim to conduct our business in accordance with the requirements of the GDPR to respect your privacy. Your personal data is collected so that we can communicate with you about our services and products and improve your user experience on our website.

Data protection

In this Privacy Statement, we inform you about the collection of your personal data, how we use it, the purpose of its use and the legal basis of this process and the rights and remedies that arise for you.

Identity of the data controller

The data controller is the person, company or other body that determines the purpose and means of the processing of personal data. Our Personal Data Processing Manager is: Mr Amalric Veret, +33 (0)4 92 08 00 83.

Origin and collection of your data

All customers data is collected directly from them.

Purpose of collecting personal data

1. The legitimate interest of the company in the pursuite of the following purposes:

● prospecting and animation

● management of the relationship with its customers and prospects

● organization, registration and invitation to events of the company

● response to inquiries and the persons you have authorized

● sending emails containing educational articles, updates on our products and services and other relevant information related to our business (emails, newsletters, etc…)

● market research and customer satisfaction surveys

2. The performance of pre-contractual measures or of the contract when it involves the mangement of the following purposes:

● online orders processingPayments recovery

3. The respect of legal and regulatory obligations when it involves the treatment of data with the following purposes:

● prevention and fight against computer fraud (spamming, hacking …)

● billing

● accountability

Types of data processed

We may process the following personal data:

● name (and birth name), first name, date of birth

● phone number, email address, postal address (possibly digicode)

● password

● the same data concerning relatives for whom the client would have given us prior authorization

● to enable navigation on the Site: login and use of the site data

● to prevent and fight against computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password (hash)

● to improve the navigation on the site: connection and usage data

● to conduct satisfaction surveys: email address

● to carry out communication campaigns (sms, mail): phone number, email address

Consultation / disclosure of personal data

Subject to the provisions of any applicable law, your personal data may be accessed / disclosed as follows:

● by the employees of, to provide you with content, products and services.

● by consultants providing us services and directly involved in the services and products we provide you.

● by business partners and suppliers with whom we work to improve our service or to deliver the products and services you purchase and use.

● with industry regulators and other government agencies, in accordance with local laws and regulations.

● with financial institutions (when payment is required).

We have implemented strict measures within our organization to secure and protect your information with security procedures and limited and controlled access. We will not sell nor rent this information to anyone.

Your data will never be transmitted to commercial or advertising companies.

Security and data retention period

Appropriate security measures will be implementedto protect your information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that the transmission of data over the Internet is inherently insecure and that we cannot guarantee the security of the data you send over the Internet.

Your information will be kept only the time necessary for the purposes pursued, in accordance with the legal requirements.


Our website may use cookies [file deposited on an internet user’s hard drive, while viewing certain websites, and that retains information for future login]. Cookies allow us to monitor the use of our website, improve its usability and personalize its content for your benefit.

If you do not agree with the use of cookies, you can change the settings of your Internet browser to reject cookies.

Third party sites

The website may contain links to websites or access to applications operated by third parties. We do not control and we accept no responsibility for these websites and this privacy policy does not apply to these sites.

Please review the terms / conditions and privacy policies of these third-party websites for information on how they collect and use your personal information to determine if they use cookies and how they can use them.

Update our privacy policy

This Policy may be modified, supplemented or updated to comply with any legal, regulatory, jurisprudential and technical developments. However, the User’s Personal Data will always be processed in accordance with the policy in force at the time of collection, unless a mandatory legal requirement would otherwise be available and would apply retroactively.

You acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and review the changes. You can refer to the update date at the bottom of the policy.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree with this policy, do not use this website. Your continued use of the website after posting changes to this policy will be deemed your acceptance of those changes.

Legal basis of the processing

Once you have accepted the processing of your personal data, this consent constitutes the legal basis of the processing (Art. 6 par. 1 point a RGPD).

Art. 6 para. 1 point b RGPD represents the legal basis for the processing of personal data for the purpose of initiating or executing a contract with you.

If the processing of your personal data is necessary for the performance of our legal obligations (eg for data retention), it will be based on Art. 6 para. 1 point c RGPD.

In addition, we treat personal data for the purpose of safeguarding our legitimate interests and the legitimate interests of third parties under Art. 6 para. 1 point f RGPD.

The preservation of the functionality of our computer systems, but also the marketing of in-house and external products and services, as well as the legally required documentation of commercial contacts are part of these legitimate interests.

Deletion of your personal data: moreover, we will delete your personal data as soon as the purpose of their collection and processing by our services will have disappeared. After this date, storage may only take place if this is necessary under applicable laws, regulations or other legal requirements of the European Union.

Rights of the people concerned

As a person whose data may be processed, you have a right of access to data (Article 15 GDPR), rectification (Article 16 GDPR), deletion (Article 17 GDPR), limitation of treatment (Article 18 RGPD) and data portability (Article 20 RGPD).

If you have accepted the processing of your personal data by us, you will at any time have the right to revoke your consent. Your revocation does not affect the legality of the processing of your personal data until the said revocation. The validity of the processing of these data on another legal basis, and in particular with a view to fulfilling legal obligations (see point “legal bases of the processing”) is not affected either.

If you consider that the processing of your personal data is in breach of llegal provisions, you have the right to lodge a complaint with a competent data protection supervisory authority (Article 77 RGPD).

Our marketing messages are designed to keep you informed of our events, products, news and offers. You may unsubscribe from our marketing emails at any time by using the “Unsubscribe” link at the bottom of the emails we send you.

Please note that if you withdraw your consent to all or part of the use of your Personal Data, depending on the nature of your request, we may not be able to continue to provide you with its associated products and / or services.


Do you want to ask questions about your personal data (consultations, changes, deletions …) or our data protection policy?

Do you have any complaints about the application of this policy?

You can contact us at the following email address:

Or by sending a mail to the following address: Laboratoires Activa 49 rue de Ponthieu – 75008 Paris – France


All information contained on is intended for informational and educational purposes and do not engage the responsibility of Laboratoires Pronutri, Laboratoires Activa, its subsidiaries or its employees and representatives.

The information, products, and claims on this site have not been evaluated by the Food and Drug Administration. It is not intended nor suited to be a replacement or substitute for professional diagnosis, treatment or medical advice relative to a specific medical question or condition.

We urge you to always seek the advice of your physician or medical professional with respect to your medical condition or questions. As a recipient of information from this website, you are not establishing a doctor/patient relationship. There is no replacement for personal medical treatment and advice from your personal physician. makes no warranties or representations as to the accuracy, decency, copyright, compliance, and legality of the information on the website and assumes no responsibility for any typographical or other errors or omissions in its contents.

By your use of this site you hereby indemnify and hold harmless the site owners against any and all loss, damage, claims or injury which you may suffer (or which may be incurred by or brought against you) arising out of your use of this site or your reliance upon any information provided on or accessed through this site.

Use of this site signifies your agreement to the disclaimer.